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 FAQThe Booklet Course Basics
The Timer and Record Keeping
Validation Inserts and Security
Finishing the Course & Cerfication
1. How do I order a booklet?You may order the new “TRAFFIC SCHOOL BOOK” by calling 800-998-8533 or
register now.
During registration, we’ll ask you a few PERSONAL SECURITY QUESTIONS and allow you
to select your shipping option. Then we send you a packet that includes the course
booklet, instructions, and testing materials. It’s that easy!
2. Could you describe the booklet course?Our 4-hour Basic Driver Improvement booklet program (like all other BDI courses)
is timed, as required by the Florida DHSMV. You simply call the toll-free number listed
in your course materials (or login to our website) at the beginning and end of each
chapter to verify that your time requirements have been fulfilled and answer a
VALIDATION INSERT question. Telephone agents are available 7 days a week, from 8 am
to midnight (Eastern). Internet verification is available 24/7. After you read the
materials and pass the FINAL EXAM, we’ll send you a COMPLETION CERTIFICATE to present
to court officials. The whole process is straightforward and painless!
3. What is the minimum time required to finish the course?The booklet is divided into 5 chapters, each with a minimum required reading time.
The total minimum reading time for the booklet is 4 hours, as required by the Florida DHSMV.
4. Do I have to finish reading the book all at once?No, you may take as long as you want to finish. You may read one chapter after
another if you wish (don’t forget to START and STOP your timer for each chapter!),
but most of our students read at their leisure—maybe a chapter or two a day. Fit
the book into your schedule—whatever works for you.
5. My dog chewed up my booklet. Can I get another one?Call the toll-free number listed in your course materials and we’ll send you a
replacement booklet for a small additional charge.
6. What if I have a question about something?Easy-to-follow instructions are included inside the booklet at the beginning and
end of each chapter. Don’t worry—we prompt you on how to proceed through the course
with clear and simple directions. You can also call the toll-free number listed in
your course materials to speak with one of our Customer Service Representatives.
7. Why is there a timer?It’s the law! The Florida DHSMV requires that all BDI courses—classroom, Internet,
video, and booklet—have a minimum required completion time of 4 hours. But don’t worry—the
timer is easy to use! At the beginning and end of each chapter, you START and STOP the
course timer by making a toll-free phone call to the number listed in your course materials or
by logging in at
http://www.trafficschoolbook.com/.
You’ll receive reading time credit if the required time has elapsed and if you correctly
answer a VALIDATION INSERT question.
8. How do I START and STOP the timer?Don’t worry—it’s fast and simple! Before you begin reading each chapter you must START
your course timer by either calling the toll-free telephone number listed in your course
materials or logging on to
http://www.trafficschoolbook.com/.
When you finish reading the chapter, you must call or login to STOP the timer. If
you do not START and STOP the timer, you will not receive credit for your reading.
9. Do I have to use the same method each time to START and STOP the timer?No. The timekeeping methods are completely interchangeable, even within a chapter. You may
begin any session by either calling the toll-free telephone number listed in your course
materials or logging on to
http://www.trafficschoolbook.com/.
Likewise, you may close any session by either calling or logging on to the website.
10. What happens if I forget to START and STOP the timer for each chapter?If you forget to log your time, you will not receive credit for your reading! If you
forget to START or STOP the timer, please call or login at your earliest convenience and
then continue reading to fulfill your time requirement.
11. I tried to STOP the timer after I finished reading the chapter and was told I didn’t spend enough time reading. What should I do?We recommend that you use the additional time to review the chapter, then call or login
to STOP the timer when you’ve used up the required time.
12. Can I STOP the timer in the middle of a chapter and continue later?No. You must STOP your course timer only at the end of a chapter and you must START
your course timer only at the beginning of a chapter. Please call the toll-free number
listed in your course materials if you have any questions.
13. What is a VALIDATION INSERT?A VALIDATION INSERT is a short sentence that has nothing to do with driving and
traffic safety (for example, “The lifespan of a tastebud is ten days.”). You must
answer questions about them correctly to receive credit for your reading time. There
are 45 of these sentences “hidden in plain sight” throughout the booklet. They are
very easy to find—but only if you read the booklet carefully, word-for-word. This
guarantees that even a traffic safety expert must read the entire booklet to pass
the course. We suggest that you highlight them so you can find them again easily.
14. I’m having trouble remembering the VALIDATION INSERTS. What should I do?We recommend that you use a highlighter or pen to mark the VALIDATION INSERTS
in the booklet as you read them. That way they will be easy for you to find when
you need to answer questions about them.
15. What is a PERSONAL SECURITY QUESTION?When you register for the course you will be asked several simple, yes/no
questions (for instance, “Have you ever been to Europe?”),
and we ask you these questions again when you START and STOP
your course timer. Your answers must match the responses you gave when you
registered. This is how we confirm your identity.
16. Is there a FINAL EXAM?The Florida DHSMV requires you to pass a 50-question FINAL EXAM to receive your
COMPLETION CERTIFICATE. You can take the “open-book” FINAL EXAM either at
http://www.trafficschoolbook.com/
or with the paper form we send you. Don’t worry—80% is a passing score and you can
refer to the booklet while you’re taking the test.
17. Do I have to pass the chapter quizzes to get my COMPLETION CERTIFICATE?No, the quizzes are for review purposes only—you won’t be graded on them.
However, taking the quizzes will help to prepare you for the FINAL EXAM.
18. My due date is coming up fast and I’m afraid I won’t receive my COMPLETION CERTIFICATE on time. What can I do?We have an expedited processing option available when you order your book, and
you can take the FINAL EXAM online at
http://www.trafficschoolbook.com/.
19. I think I lost my FINAL EXAM form. What should I do?Call the toll-free number listed in your course materials and we’ll send you a replacement.
Or, you may take the final exam online at
http://www.trafficschoolbook.com/.
20. Do I have to return the booklet?No, the booklet is yours to keep and share with your family and friends. It’s also
a handy reference guide should have a question or receive another ticket.
To order the booklet, click here... |
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